Frequently Asked Questions
Everything you need to know about your TecSox experience.
What is the standard shipping time for TecSox orders?
Most orders are processed within 24 hours and typically arrive within 3 to 5 business days depending on your location.
Does TecSox offer a warranty on electronic products?
Yes, all TecSox hardware and accessories come with a standard 12-month manufacturer warranty covering technical defects.
What is your return policy for opened items?
We offer a 14-day return window. However, electronic items must be in their original packaging with all seals intact to qualify for a full refund.
Are TecSox audio products compatible with both iOS and Android?
Absolutely. Our Bluetooth devices are engineered for universal compatibility across all major operating systems and mobile brands.
How can I track my shipment?
Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit/debit cards, UPI, PayPal, and secure net banking options through our encrypted payment gateway.